WELCOME TO
COLL CONSULTING LLC
ABOUT
Coll Consulting is a small, women-owned consulting firm that draws from years of operational experience to deliver high-quality, detail-oriented consulting services in a variety of areas:
Public Health Emergency Preparedness and Response
Emergency Management
Homeland Security Exercise and Evaluation Program (HSEEP) exercises
Customized training programs
Plan development
After-Action Report and Improvement Planning
Public Health Accreditation
Community Health Assessment and Community Health Improvement Planning
Coalition Building
Organizational Strategic Planning
Program Evaluation
Professional Facilitation Services
Our goal is to understand our clients and the populations they serve and develop customized work products that enhance high-functioning teams and response capabilities.
LEADERSHIP
Get to Know Us
ELIZA COLL, MHA, CEM, MEP (SHE/HER)
President and Owner
Ms. Eliza Coll has worked in the ever changing emergency management profession for over 20 years. Eliza first gained operational experience, working in hospital-based Emergency Management at Massachusetts General Hospital and Beth Israel Deaconess Medical Center and then at the Arizona Department of Health Services Bureau of Public Health Preparedness. Over the past 14 years, Ms. Coll has consulted for local, county, state, and tribal entities nationwide on wide-scoping public health preparedness and emergency management products. Client disciplines include Public Health, Healthcare Coalitions, Emergency Management, Public Safety, Hospitals/Healthcare, higher education, non-profit organizations, and private sector such as transportation providers.
Eliza established Coll Consulting in 2018 to provide client-tailored, high-quality products with personal connection and attention to detail. Since then, our team has provided a wide range of services from organizational assessments and strategic leadership, written plan development, training development and delivery, and exercise design, delivery, and evaluation.
During the COVID-19 pandemic, Eliza worked in County and State EOCs, and in the field as Operations Chief and Incident Commander at vaccination point of dispensing sites. We have continued to support our responders through the development of over 20 COVID-19 After-Action Reports and Improvement Plans.
Ms. Coll is trained and well-versed in the Federal Emergency Management Agency’s (FEMA) Homeland Security Exercise and Evaluation Program (HSEEP) and has earned the FEMA Master Exercise Practitioner designation. In the course of her career, Mrs. Coll has conducted over 200 HSEEP-consistent exercises and developed over 50 preparedness, response, and recovery plans.
Education
Master, Healthcare Administration, Simmons College, Boston, MA
Bachelor of Science, Health: Science, Society and Policy Brandeis University, Waltham, MA
Certifications
Master Exercise Planner, Federal Emergency Management Agency
Certified Emergency Manager, International Association of Emergency Managers
Service Roles
President, Arizona Association of Emergency Managers (current)
Board of Directors, Arizona Public Health Association (2016-2020)
SERVICES
REAL WORLD EVENT AFTER-ACTION REPORT AND IMPROVEMENT PLANNING
20 COVID-19 AARs for 15 different jurisdictions (local, county, and state) across the nation
10 additional incident-specific event debriefings and after-action reports for events including higher education bomb threats, infrastructure damage with cascading events, wildfires, infectious disease outbreaks, and other real-world EOC activations.
EMERGENCY PREPAREDNESS, RESPONSE, AND RECOVERY PLANS
Emergency Operations Plan
Continuity of Operations Plan
Medical Countermeasure Distribution and Dispensing Plans
Pandemic Plan
Fatality Management
Volunteer Management
Medical Surge
Hazard Vulnerability Analysis and Jurisdictional Risk Assessments
EOC Activation Guide and Job Action Sheets
Coalition Response Plan
Crisis and Emergency Risk Communication Plan
Hazard-Specific Concept of Operations, Quick Reference Guides
Department Strategic Plan
TRAINING PROGRAMS
NIMS/ICS Trainings
EOC role-specific training
Staff training on newly developed plans (virtual or in-person webinars, workshops)
Development of Integrated Preparedness Plans (multi-year training and exercise plans)
EXERCISES
2019 Active Shooter Tabletop Exercise, Full Scale Exercise, and EOC Functional Exercise series
2021 Continuity of Operations Tabletop Exercise
2022 Healthcare Coalition Burn Surge Annex, Training, and Tabletop Exercise
2022 Coalition Surge Test
2022-2023 LEPC Tabletop Exercise and Full Scale Exercise Series
2023 Tribal Emergency Response Commission Tabletop Exercise
2023 Crisis and Emergency Risk Communication Plan and Exercise Series
PUBLIC HEALTH ACCREDITATION SUPPORT
Community Health Assessment
Community Health Improvement Plan
Accreditation Readiness Assessment
STRATEGIC PLANNING AND ORGANIZATIONAL ASSESSMENTS
We'll work with you to analyze your current situation, identify opportunities for growth, outline your goals and create a customized plan for your business. Our team will be available to guide you and provide constructive feedback at every stage.
CDC OPERATIONAL READINESS REVIEW AND NACCHO PROJECT PUBLIC HEALTH READY SUPPORT AND/OR GAP ASSESSMENTS
We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make. Get in touch to learn more about how this service can help you.
PAST AND CURRENT CLIENTS
All projects have been successfully completed based on outlined performance standards, deliverables, and timelines. We have developed strong, lasting relationships with our clients and their stakeholders, with most returning to Coll Consulting year after year with repeat business.
Apache County Public Health Services District (Arizona)
Arizona Coalition for Healthcare Emergency Response
Arizona Department of Health Services
Black Hawk County Health Department (Iowa)
Cambridge Public Health Department (Massachusetts)
County of Santa Clara Public Health Department (California)
County of Santa Cruz Health Services Agency (California)
Gila River Indian Community (Arizona)
Graham County Health Department (Arizona)
Greenlee County Health Department (Arizona)
Harvard University (Massachusetts)
Inter Tribal Council of Arizona
Kaibab Paiute Tribe (Arizona)
Linn County Health Department (Iowa)
Maricopa County Department of Public Health (Arizona)
Massachusetts Emergency Preparedness Region 4AB Health and Medical Coordinating Coalition
Massachusetts Emergency Preparedness Region 4AB Public Health Coalition
Navajo County Public Health Services District (Arizona)
Pinal County Public Health Services District (Arizona)
Pinal County Office of Emergency Management (Arizona)
Needham Public Health Department (Massachusetts)
Santa Clara Valley Emergency Preparedness Healthcare Coalition (California)
Tufts University (Massachusetts)
Wisconsin Department of Health Services
CONTACT
Please reach out to discuss how Coll Consulting can support your organization’s facilitation, planning, training, and/or exercise needs.
